Last updated: August 19, 2025
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, phone number
- Company information and business details
- Design files, specifications, and project requirements
- Communication records and correspondence
2. How We Use Your Information
We use the information we collect to:
- Process your orders and provide manufacturing services
- Communicate with you about your projects
- Improve our services and customer experience
- Send you updates about your orders
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To fulfill your service requests
- To comply with legal requirements
- With trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. We may use:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for advertising purposes (with consent)
6. Third-Party Services
We may use third-party services for analytics, marketing, and customer support. These services have their own privacy policies and we encourage you to review them.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us through our website or email.